10 FAM 330
IIP WEB sites and Internet services
(CT:PEC-82; 03-28-2019)
(Office of Origin: IIP)
10 FAM 331 Internet Services - IIP Web
Site
(CT:PEC-52; 11-16-2018)
a. The Office of Digital (IIP/PL/DI) administers those
Departments Internet programs that are directed exclusively at overseas
(international) audiences. The policies of 5 FAM 770 on
Federal Websites apply to this section, unless stated otherwise. In this
capacity, IIP/PL/DI employs a staff of Internet services officers, electronic
media producers, web editors and designers. They provide a range of products
and support for those Washington, DC headquarters and offices abroad that are
directly responsible for the daily management of specific web pages or embassy
home pages.
b. IIP/PL/DIs chief Internet responsibilities are to:
(1) Maintain compliance with all laws, regulations,
Executive Orders, policies, directives, and OMB regulations regarding Federal
agency public web sites, including M-17-06 Policies for Federal Agency Public
Websites and Digital Services.
(a) These regulations do not contradict any provision of
the law mandating that IIP products be designed exclusively for overseas
audiences. U.S. Information and Educational Exchange Act of 1948 (Public Law
80-402)), as amended, 22 U.S.C. 1431 et seq. ("Smith-Mundt Act"); and
Section 208 of Public Law 99-93 (Foreign Relations Authorization Act, FY 86-87
Zorinski Amendment).
(b) Regulations regarding access, usability, quality
control, and privacy are relevant regardless of the target audience (see also 5 FAM 776.3
c).
(2) Administer the Departments International
Information Programs web site, which carries web pages spanning the range of
public diplomacy issues.
(a) The IIP web site provides foreign readers
authoritative, timely, thorough, and balanced information about the United
States, U.S. government policies and American society.
(b) Individual issue or topical pages are the direct
responsibility of appropriate policy and program offices of the bureau. IIP/PL/DI
provides editorial oversight, standards, guidelines, rules, marketing
suggestions, and operating procedures for managing web sites carried on the IIP
web site, including all language versions.
(3) Provide technical support and assistance for the
wide variety of products and services now carried on the International
Information Programs web site, including:
Management of contracts with the Internet service provider
Specialized programming needs
Electronic archiving of policy materials
Making available usage data
Other requirements for organizing and delivering policy
information
(4) Create, edit, design, and maintain web pages in a
variety of formats.
(a) This serves to address key foreign policy issues,
support international conferences and summits, or respond to changing events or
initiatives.
(b) IIP/PL/DI works in cooperation with the bureau or
Department policy or program office charged with chief responsibility for
content of such web pages.
(5) To explore new Internet and other electronic
technologies, and develop standards and guidelines for electronic creation and
dissemination of official policy information to international audiences and the
U.S. government foreign affairs community in the most efficient manner
possible.
10 FAM 332 Internet Services - Embassy
Web Sites
(CT:PEC-49; 08-24-2018)
a. The Office of Digital administers the Departments
Internet Content Management System (CMS) program.
(1) The CMS program provides an integrated web
publishing platform (hosting, search, web analysis, etc.) for embassy
(Internet) web sites that maximizes centralized technology resources and
provides a secure and universally accessible means to update mission web sites.
(2) Missions abroad retain primary responsibility for
the content and editorial operation of their web sites (see also 5 FAM 722.4).
(3) IIP/PL/DI employs a staff of Internet services
officers and technology experts to provide a range of products and support for those
posts abroad that are directly responsible for the daily management of embassy
home pages.
b. IIP/PL/DIs chief Internet responsibilities are to:
(1) Support U.S. mission public web sites abroad,
providing technical support, oversight, hosting services, standards, and
guidelines for organization and operating procedures.
(2) Maintain compliance with all laws, regulations,
Executive Orders, policies, directives and OMB regulations regarding federal
agency public web sites, as described in 10 FAM 331.
(3) To provide guidance on editorial standards, web
design standards, guidelines, rules, marketing suggestions, and operating
procedures for managing post web sites, including all language versions.
(4) To provide technical support and assistance for
the wide variety of products and services, including management of contracts
with the Internet service provider, specialized programming needs, electronic
archiving of policy materials, making available usage data, and other
requirements for organizing and delivering policy information.
(5) To explore new Internet and other electronic
technologies, and develop standards and guidelines for electronic creation and
dissemination of official policy information to international audiences and the
U.S. government foreign affairs community in the most efficient manner possible.
NOTE: If a mission is using the CMS, IIP/PL/DI can
provide emergency assistance to post if requested. In an emergency situation
during which post is unable to access the web, post can contact IIP directly or
through the Departments operations center (or task force, if appropriate) and
request assistance from customer support to post the latest information, public
announcements, and American Liaison Network notices. IIP/PL/DI works in
cooperation with a Department policy or program office charged with the chief
responsibility for the content of such web pages.
10 FAM 333 Through 339 UNASSIGNED