14 FAM 250 CATEGORY MANAGEMENT

Start Date: Wednesday, September 25, 2019

Last Modified: Saturday, May 2, 2020

End Date: Friday, December 31, 9999

UNCLASSIFIED (U)

14 FAM 250

Category management

(CT:L0G-273; 08-09-2019)
(Office of Origin: A/LM)

14 fam 251 Policy and Objectives For Category management

(CT:L0G-273; 08-09-2019)

The purpose of this policy is to:

(1) Provide guidance to ensure the successful implementation of Office of Management and Budget (OMB) requirements concerning Category Management; and

(2) Ensure the consistent implementation of the Departments Category Management policy and procedures to guarantee that Category Management initiatives are well coordinated across the Department.

14 FAM 251.1 Goals and Objectives

(CT:L0G-273; 08-09-2019)

a. The purpose of this subchapter is to establish the policy vision, structure, and approach for the Department of State's Category Management program.

b. The objectives of a successful and impactful Category Management program are:

(1) Enhance mission performance through improved demand management, reduced contracting complexity, and increased insight into procurement data;

(2) Increase procurement efficiency by optimizing existing contract vehicles (including replacement or elimination of duplicate or underperforming contracts);

(3) Improve data collection efforts and analysis to drive improvements in categories of spend to increase savings, improve outcomes and reduce duplication;

(4) Achieve socio-economic goals through improved contracting management;

(5) Leverage industry/commercial intelligence and key partner relationships through improved supplier relationship management;

(6) Develop targets and demonstrate progress against OMB key performance indicators (KPI's) of increasing spend under management (SUM), increasing savings, reducing contract duplication, and increasing small business utilization; and

(7) Improve acquisition coordination and integration with the top contract users and organizations with the largest category spend across the Department of State.

14 FAM 251.2 Scope and Applicability

(CT:L0G-226; 07-12-2017)

This policy is applicable to all Department posts, bureaus, offices, and other elements that contract for supplies or services worldwide.

14 FAM 251.3 Authorities and Background

(CT:L0G-273; 08-09-2019)

a. On December 4, 2014, OMB issued a memorandum titled Transforming the Marketplace: Simplifying Federal Procurement to Improve Performance, Drive Innovation, and Increase Savings. This memorandum introduces the concept of Category Management, which encompasses Strategic Sourcing Initiatives. Additionally, the Strategic Sourcing Leadership Council (SSLC) was formed and is taking steps to implement Government-wide category management for purchasing common goods and services.

b. On June 10, 2015, OMB issued memorandum M-15-14, titled Management and Oversight of Federal Information Technology. The memorandum provided implementation guidance for the Federal Information Technology Acquisition Reform Act (FITARA Public Law 113-291) and related information technology (IT) management practices.

c. On October 16, 2015, OMB issued memorandum M-16-02, titled Category Management Policy 15-1: Improving the Acquisition and Management of Common Information Technology: Laptops and Desktops. The memorandum instructed agencies to:

(1) Standardize laptop and desktop configurations for common requirements;

(2) Reduce the number of contracts for laptops and desktops by consolidating purchases and using a fewer number of high-performance or best-in-class contracts; and

(3) Develop and modify demand management processes to optimize price and performance.

d. On June 2, 2016, OMB issued memorandum M-16-12, titled Category Management Policy 16-1: Improving the Acquisition and Management of Common Information Technology: Software Licensing. The memorandum established the Enterprise Software Category Team (ESCT), co-managed by the General Services Administration (GSA), the Department of Defense (DoD), and OMB, which guide the development of Government-wide software license agreements for mandatory agency use. OMB encourages and directs use of best-in-class existing software licensing agreements.

e. On August 4, 2016, OMB issued memorandum M-16-20, titled Category Management Policy 16-3: Improving the Acquisition and Management of Common Information Technology: Mobile Devices and Services. The memorandum instructed agencies to:

(1) Report agency usage and eliminate unnecessary inventory and service on a quarterly basis;

(2) Reduce the number of contracts for mobile devices and services and transition to Government-wide solutions; and

(3) Modify demand management practices to optimize plan pricing and device refresh schedules.

f. On July 29, 2016, the "Making Electronic Government Accountable by Yielding Tangible Efficiencies Act of 2016" also called the MEGABYTE Act of 2016 became Public Law 114-210. The law required the Director of the Office of Management and Budget (OMB) to issue a directive to require the Chief Information Officer (CIO) of each executive agency to develop a comprehensive software licensing policy. The law requires the CIO of each executive agency to report to OMB, beginning in FY 2017 and in each of the following five fiscal years, on the financial savings or avoidance of spending from improved software license management.

g. On March 20, 2019, OMB issued Memorandum M-19-13, Category Management: Making Smarter Use of Common Contract Solutions and Practices. This Memorandum on page 3 provides five key category management actions that Agencies shall undertake to better achieve mission goals in order to leverage common contract solutions and practices:

(1) Annually establish plans to reduce unaligned spend and increase the use of BIC solutions for common goods and services, consistent with small business and other statutory socio- economic responsibilities;

(2) Develop effective vendor management strategies to improve communications with contractors, especially those that support mission-critical functions;

(3) Implement demand management strategies to eliminate inefficient purchasing and consumption behaviors;

(4) Share data across the Federal Government to differentiate quality and value of products and services in making buying decisions; and

(5) Train and develop the workforce in category management principles and practices.

14 FAM 252 RESPONSIBILITIES

14 FAM 252.1 Senior Accountable Official (SAO) for Category Management

(CT:L0G-273; 08-09-2019)

a. The Department's Senior Accountable Official (SAO) has the authority to coordinate the Department's internal Category Management activities and the participation in government-wide activities, including the interagency Category Management Leadership Council.

b. The Under Secretary for Management is the Departments SAO.

c. The Department's SAO appoints members to the Department's Category Management Council.

14 FAM 252.2 Category Management Council

(CT:L0G-273; 08-09-2019)

a. The Category Management Council is established and is the organization with ultimate responsibility and decision authority for the Department of State Category Management program:

(1) The Council must select Category Management initiatives, based on program recommendations that benefit from the pursuit of a Category Management solution; and

(2) The Council approves goals and monitors metrics to track progress, performance, and accountability for all Category Management initiatives.

b. The Category Management Council is chaired by the Procurement Executive in the Bureau of Administration (A/OPE).

c. The Category Management Council consists of members appointed by the SAO. Council membership varies with representation from:

(1) Management/Policy, Rightsizing, and Innovation (M/PRI);

(2) Chief Acquisition Officer (CAO);

(3) Chief Financial Officer;

(4) Budget and Planning (BP);

(5) Comptroller and Global Financial Services (CGFS);

(6) Chief Information Officer;

(7) Information Resource Management (IRM);

(8) Office of Small and Disadvantaged Business Unit (OSDBU);

(9) Bureau of Administration, Office of Logistics Management (A/LM);

(10) Functional and regional bureaus that represent the most contract spend will be invited to join the Council; and

(11) Advisor to the Council: Category Management Director in the Bureau of Administration, Office of the Procurement Executive, Office of Acquisition Management (A/OPE/AQM).

d. The Category Management Council provides overall governance for the Category Management program.

e. The Council reviews spend analysis conducted by the Category Management Director and identifies appropriate Category Management initiatives that benefit the Department.

f. Category Implementation Teams are established and execute the identified initiatives and report progress to the Council.

g. The Category Management Council annually selects candidates to guide Category Management initiatives.

h. The Category Management Council:

(1) Reviews and recommends initiatives for Department-wide Category Management;

(2) Approves the establishment of Category Implementation teams;

(3) Approves agency-wide roll-out of Implementation initiatives;

(4) Monitors overall program progress; and

(5) Tracks and reports Department Category Management performance to OMB.

i. Key bureau-level executives support the council by championing Category Management activities within their respective bureaus.

14 FAM 252.3 Category Management Director

(CT:L0G-273; 08-09-2019)

a. The Category Management Director, located in the Bureau of Administration, Office of the Procurement Executive, Office of Acquisition Management (A/OPE/AQM), has primary responsibility for recommending, implementing and overseeing guidance associated with Category Management, in coordination with program, procurement, budget and planning offices.

b. The Category Management Director provides supplemental guidance in the implementation of Category Management initiatives.

c. The Category Management Director serves as the designated Category Management Data Analyst.

14 FAM 252.4 Category Management Functional Support Teams

(CT:L0G-273; 08-09-2019)

The Council creates functional support teams to assist the Director, Council, and Implementation teams. The functional support teams provide expertise with data analysis, contracting, budgeting, and planning activities in support of Category Management activities.

14 FAM 252.5 Category Management Implementation Teams

(CT:L0G-273; 08-09-2019)

a. The Category Management Council creates Category Implementation teams as needed to implement Category Management initiatives within identified areas of opportunity.

b. The Council approves Category Implementation team leads and members selected for each major category initiative, with these positions ideally populated from the bureaus and programs with the greatest category spend or mission impact.

c. These teams conduct category-specific Department outreach, develop detailed category profiles, create and obtain approval for acquisition strategies, develop implementation plans, and define metrics for tracking progress and success of initiatives.

d. Category implementation teams are responsible for implementing each approved initiative.

14 FAM 253 Definitions

(CT:L0G-273; 08-09-2019)

Category management: Requires the use of a structured procurement and supply chain management approach focused around defining products and services that behave in a similar manner.  It creates contracting for common goods and services managed by categories across Federal agencies and allows the Federal Government to buy smarter and more like a single enterprise (reference OMB, Government-Wide Category Management Guidance - May 21, 2015).

Key performance indicator (KPI): A quantifiable measure used to evaluate the success of an organization, employee, etc., in meeting objectives for performance.

Strategic sourcing: The collaborative and structured process of critically analyzing spending and using this information to make business decisions about acquiring supplies, equipment, and services more effectively and efficiently (reference OMB memorandum, Implementing Strategic Sourcing May 20, 2005)

14 FAM 254 Category management Governance

(CT:L0G-273; 08-09-2019)

a. Governance for the Department of State Category Management program is structured to ensure that key internal and external stakeholders from appropriate levels of the organization are involved in relevant stages of analysis, decision-making, and implementation.

b. The key tiers of internal and external involvement are:

(1) Internal Decision Makers Category Management Council;

(2) Internal Program Advisors Category Management Council;

(3) External Category Management Authority Office of Management and Budget; and

(4) External Market Stakeholders Suppliers.

14 FAM 255 THROUGH 259 UNASSIGNED

UNCLASSIFIED (U)

Roles:

Everyone: All Users