5 FAM 550
DIPLOMATIC TELECOMMUNICATIONS SERVICE - PROGRAM OFFICE
(DTS-PO)
(CT:IM-228; 11-13-2018)
(Office of Origin: IRM/BMP)
5 FAM 551 GENERAL
(CT:IM-96; 06-02-2008)
The Diplomatic Telecommunications Service Program Office
(DTS-PO) provides the Department, and other U.S. Government agencies
(customers) located at our diplomatic missions, with data services that enable
global network connectivity. DTS-PO achieves this primarily by aggregating
individual agency connections through a government-managed private data network
infrastructure (DTS network) riding on leased commercial terrestrial and
satellite data links.
5 FAM 551.1 Responsibilities
(CT:IM-96; 06-02-2008)
a. DTS-PO manages the customers data between the post
demarcation point and a corresponding demarcation point within the United States or other foreign location. Abroad, customers connect their networks to the
DTS Network at a physical demarcation point usually located in the posts
common transmission facility (CTF) or its main distribution frame (MDF).
Domestically, most of the Departments connectivity, along with a significant
portion of other customer connectivity, is delivered to the Beltsville Information
Management Center (BIMC).
b. DTS-PO establishes the standards and system
requirements for the DTS network, facilities and equipment, and customer
connections to the DTS network.
c. Customers manage all data and equipment on the
customer-side of the post/domestic DTS network demarcation points. Customers
should coordinate with the posts IMO or IPO and DTS-PO regarding connectivity
from customer spaces to the DTS network demarcation point.
d. Customers requiring DTS network connectivity
(domestic demarcation) through BIMC should contact IRMs Global
Telecommunications Services Division (IRM/OPS/ENM/GTS) at (301) 985-8100. GTS
manages the DTSs Network Service Center (NSC) located within BIMC.
5 FAM 551.2 Requests for DTS-PO
Services
(CT:IM-228; 11-13-2018)
a. Customers should coordinate service requests through
their respective agency headquarters. The customers headquarters should
contact DTS-POs Business Requirements Staff at DTSPOSPB@state.gov or (703)
278-1593 regarding services.
b. Department-specific requirements should be submitted
via email or memorandum through IRMs Customer Liaison Division (IRM/BMP/EDIP/CLD) and Enterprise Network Management
(IRM/OPS/ENM). ENM determines, budgets, and funds centrally most State
requirements for DTS-PO services. Other State offices requiring service
through DTS-PO are required to fund those requirements.
c. DTS-PO will only accept service requests from State
that IRMs Liaison Division has validated. This ensures that
Department-specific requirements are valid and that State will reimburse DTS-PO
for the services.
5 FAM 552 THROUGH 559 UNASSIGNED