14 FAH-5 H-500
dpo outgoing MAIL
14 FAH-5 H-510
DPO Mail REceIpt and dispatch
(CT:DPO-21; 05-15-2018)
(Office of Origin: A/LM)
14 FAH-5 H-511 Collection of mail
(CT:DPO-7; 05-31-2017)
a. Mail weighing less than 13 oz. deposited in the
letter collection box must be processed each business day at set intervals. A Form
PS-0055-A (U.S. Mail adhesive emblem) must be affixed to the receptacle stating
Mail deposited daily before (INSERT TIME) is postmarked and dispatched today.
Mail deposited daily after (INSERT TIME) is postmarked today and dispatched the
next business day. The Form PS-0055-A cannot be obtained directly from the U.
S. Postal Service (USPS). This form is available through DPO-Answerperson_MB@state.gov.
b. Mail exceeding 13 oz. must be presented to the DPO
clerk at the window during normal business hours. Parcel collection boxes are
prohibited.
14 FAH-5 H-512 Mailability
(CT:DPO-21; 05-15-2018)
a. DPO clerks must determine if the item is mailable,
as outlined in the USPS Domestic Mail Manual (DMM). Customers may use the USPS
website for standard shapes and sizes for mailable items by following the
prompts for Calculate Domestic Postage. DPO mail is considered domestic mail
for postage rates.
b. DPO mail transported to and from overseas posts
requires the domestic rate of postage for mailing; however, the mail is handled
and processed through customs like international mail unless specifically
stated otherwise in the host national agreement with post. Otherwise,
individual country rules that are published in the USPS International Mail
Manual (IMM), listed under the Individual Country Listings, apply.
c. DPO clerks must ensure that mail accepted for
dispatch does not exceed the maximum allowable size and weight restrictions of
origin and destination. See USPS Postal Bulletin under the Overseas Military
Mail section for a complete listing of DPO restrictions by ZIP Code at USPS
Overseas Military/Diplomatic Mail.
d. Measuring parcels: Instructions on how to measure
parcels can be found on the USPS website under Tips and Tools for Measuring.
e. Boxes may be reused for shipping. Any marking/label
on the container to be reused for mailing, indicating the contents as
hazardous, must be obliterated as outlined in the DMM.
f. Mail accepted for dispatch via DPO must have the
authorized users assigned DPO address as the return address (See 14 FAH-5 H-311,
paragraph e, for proper address format.)
14 FAH-5 H-513 customs DECLARATION
forms
(CT:DPO-9; 07-03-2017)
A customs declaration form is required for all items
weighing 16 ounces or more or any item (regardless of weight) that contains
potentially dutiable mail contents (e.g., merchandise or goods). A customs form
is not required for items weighing less than 16 ounces when the contents are
not potentially dutiable (e.g., nonnegotiable documents). Customs declaration
forms must be completed using the online Click-N-Ship or via the USPS website.
For additional information on customs forms, see USPS International Shipments.
14 FAH-5 H-514 VALIDATing mail piece
(CT:DPO-7; 05-31-2017)
Click-N-Ship generates postage and special services
online. Customers using USPS Click-N-Ship must present their parcels to the DPO
clerk, already bearing a postage label. DPO clerks must check the following:
(1) Ensure customers use only the post DPO return
address;
(2) Verify customs form is properly filled out,
legible, and signed by the customer;
(3) Verify the weight of the package to ensure it
matches the weight listed on the Click-N-Ship label;
(4) If postage stamps are utilized, validate the
postage and postmark all postage stamps with a canceling stamp (also referred
to as killer bar); and
(5) Double-check that all necessary endorsements
(Priority, First Class, Return Receipt Requested, etc.) and stickers are
affixed to the parcel.
14 FAH-5 H-515 THROUGH H-519 UNASSIGNED