7 FAM 060
THE PRIVACY ACT AND AMERICAN CITIZENS SERVICES
(CT:CON-835; 08-27-2018)
(Office of Origin: CA/OCS)
7 FAM 061 SUMMARY
(CT:CON-705; 03-29-2017)
a. This section summarizes Privacy Act considerations
applicable in consular protection cases and provides you general guidance and
examples as to when you may release information that is otherwise protected.
The Privacy Act is complicated, and not all aspects are discussed here. If you
have any doubt about whether a disclosure of information about a U.S. citizen
or lawful permanent resident (LPR) is permitted, you should contact CA/OCS/ACS
or email CA/OCS/L at Ask-OCS-L@state.gov, which is monitored daily. You do not
have to contact CA/OCS for guidance in an emergency involving the health and
safety of a U.S. citizen if there isnt time, see 7 FAM 066, or if
you are merely confirming the U.S. citizenship of an individual for a U.S. or
foreign law enforcement agency, see 7 FAM 064 (d)
and 7 FAM 064
(f). In other cases, you should contact CA/OCS for guidance.
b. Exhibits:
7
FAM Exhibit 060.1 provides links to additional reference and resource
information about the Privacy Act
7
FAM Exhibit 060.2 provides sample scenarios to help you understand the
Privacy Act
c. The Privacy Act of 1974, 5 U.S.C. 552a (Public Law
93-579), as amended,
(1) Permits any U.S. citizen or lawful permanent
resident (LPR) to access records about him or her contained in a Department of
State system of records, to learn about certain disclosures of those records,
and to request amendment of any inaccuracies (Written comments, even if of a
derogatory or speculative nature, whether in the body of the text or in
marginal notes, must generally be released.)
(2) Requires the Department of State to identify each
of its systems of records in the Federal Register. A system of records is
any set of records about individual U.S. citizens or lawful permanent residents
(LPRs) that is indexed and maintained under the individuals names or other
personal identifiers (e.g., Social Security numbers). Virtually all American
Citizens Services records are created and maintained in name retrievable
systems of records, and have therefore been identified by the Department as
systems of records subject to the Privacy Act. See State-05 (Overseas
Citizens Services Records), State-26 (Passport Records) and the Department
Prefatory Statement of Routine Uses, available on the Internet at the
Department of State FOIA page, Privacy Act Issuances Index.
(3) Prohibits the disclosure of records from a Privacy
Act system of records by any method (written, oral, or electronic) unless the
individual to whom the records pertain has consented, in writing to the disclosure.
See 7 FAM 062
Privacy Act Waivers unless the disclosure falls under one of the Acts
conditions of disclosure, commonly referred to as exceptions or
exemptions, see 7
FAM 063 - 068.
(4) Requires that the Department keep a written
accounting of many disclosures, see 7 FAM 069.1."
(5) Prescribes civil remedies and criminal penalties
for non-compliance, see 7 FAM 069.2.
d. U.S. Citizens Arrested/Convicted Overseas: Unless
arrest and/or conviction records in post's host country are matters of public
knowledge or have received widespread media attention locally or stateside, you
are not permitted under the Privacy Act to release information about an
arrested and/or convicted U.S. citizen without either the latter's written
permission or a determination that the release of the information falls under
one of the exceptions to the Privacy Act. When releasing information regarding
an arrested U.S. citizen on the basis of the fact that his/her arrest and/or
conviction are in the public domain, you should be very circumspect in what you
disseminate to inquirers. Absent a Privacy Act waiver or Privacy Act
exception, you should limit your responses to what is clearly in the public
record - e.g., date and place of arrest and/or conviction and nature of the
charges. Information concerning the U.S. citizen's condition (physical,
mental, or emotional), attorney, the U.S. citizens correspondence with post,
post's communications with host country government on behalf of the U.S. citizen, etc. are not releasable because such information relates to matters not
generally viewed as being in the public domain. Posts have to be careful
because at times, the media reports and repeats unconfirmed information, see 7 FAM 423.6
Arrests.
e. Deceased Individuals: The Privacy Act does not
protect records pertaining to deceased individuals. However, next-of-kin may
have a common law privacy interest in not having information about the
deceased released, e.g., if it could embarrass, endanger or cause emotional
distress to them. See 7 FAM 200 Deaths and 7 FAM 1800 Consular Crisis
Management.
f. Minors: The Privacy Acts protections apply to
records pertaining to all U.S. citizens and LPRs, including minors.
Information about a minor generally may be released to the minor's parent(s).
5 U.S.C. 552a(h) of the Privacy Act Rights of Legal Guardians provides:
"Rights of legal guardians: For purposes of this
section, the parent of any minor, or the legal guardian of any individual who
has been declared incompetent due to physical or mental incapacity or age by
a court of competent jurisdiction, may act on behalf of the individual.
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g. Parents, however, do not have an absolute right to
the information under the Privacy Act and the wishes of the minor may, in some
cases, override those of the parent(s). The OMB Privacy Act Guidelines note
that subsection Section (h) of the Privacy Act is "discretionary and that
individuals who are minors are authorized to exercise the rights given to them
by the Privacy Act or, in the alternative, their parents or those acting in
loco parentis may exercise them in their behalf." Office of Management
and Budget (OMB) Guidelines, 40 Fed. Reg. 28,948, 28,970 (1975); see OMB
Guidelines, 40 Federal Register. 56,741, 56,742 (1975) (noting that
"[t]here is no absolute right of a parent to have access to a record about
a child absent a court order or consent"). Normally, if you have been
advised by a minor age 14 or older that he or she does not want any information
released to a parent or guardian, you should honor those wishes absent the
presence of compelling circumstances affecting the health or safety of the
minor child. Bring the matter to the attention of CA/OCS immediately and we
will provide an advisory opinion on a case-by-case basis. See 7 FAM 1700
Childrens Issues (7 FAM 1713.1
Privacy Parental Child Abduction; 7 FAM 1721 b
(Privacy - Child Abuse and Neglect; 7 FAM 1736.3
Privacy Child Exploitation; 7 FAM 1767.2
Privacy Runaways; 7 FAM 1785.3
Privacy Behavior Modification Facilities.)
h. Passport Records: You may confirm or deny the U.S.
citizenship of an individual in response to a written request from a federal,
state, local or foreign law enforcement agency where there is reason to believe
the individual has violated the law, see 7 FAM 064 (d).
You may not, however, release copies of passport records. Refer requests for
the release of copies of Passport Records to CA/PPT/S/TO/RS, which has the
responsibility for releasing such records. See Passport Information for Criminal
Law Enforcement Officers on the Consular Affairs (CA) Internet home page. See
7 FAM 1300 Appendix J regarding the procedure for release of Passport Records
by CA/PPT/S/TO/RS
i. Loss of Nationality: You may confirm a finding of
loss of nationality to a foreign government. You may not, however, release
copies of Certificates of Loss of Nationality or related documents without
consulting CA/OCS/L (Ask-OCS-L@state.gov). These questions frequently arise
when a former U.S. citizen is seeking a high level position or elected
political office in the host country, see 7 FAM 1200.
j. Visa Records: The release of visa records with
respect to U.S. citizens and LPRs is governed by the Privacy Act. In addition,
the release of visa records with respect to any individual (including non-LPRs)
is governed by section 222(f) of the Immigration and Nationality Act (INA).
Please refer to 9 FAM, 22 CFR 40.4 notes 3 through 11 and contact CA/VO/L/A for
further guidance on the releasability of visa records.
k. Relationship to the Freedom of Information Act
(FOIA): While the Privacy Act allows U.S. citizens and LPRs to request access
to name-retrievable records about themselves, the FOIA (5 U.S.C. 552) allows
any person (including foreign citizens and governments, and business
entities) to request access to any federal agency record. Information
requested under the FOIA must be released unless it falls under a FOIA
exception. For purposes of consular work, two FOIA exceptions are most
important. First, the government is not required to disclose information to an
individual that would amount to an unwarranted invasion of the privacy of a
third party (i.e., the person who is not requesting the information). For
example, while records pertaining to deceased individual do not have any
Privacy Act protections as noted above, a FOIA request for the decedent's file
may be rejected in whole or in part where the release of information would
unjustifiably invade the privacy of the latter's next-of-kin. Second, records
need not be released if their release is prohibited by another statute. Thus,
visa records are not releasable pursuant to the FOIA because of section 222(f)
of the INA. The FOIA also includes exceptions for classified and
pre-decisional or deliberative process documents, among others.
l. Requests Made Pursuant to the Privacy Act or the
FOIA: Under Department regulations, requests for documents made pursuant to
the Privacy Act or the FOIA must be made directly with:
Information and Privacy Coordinator
U.S. Department of State, SA-2
515 22nd St., NW
Washington, DC 20522-6001
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See 22 CFR 171.5(a), and How to Make a FOIA Request
on the Department of State FOIA page on the Internet. If you are presented
with a Privacy Act or FOIA request for information, you should advise the
requester to make the request directly with the appropriate Department office.
m. No Carte Blanche Authority To Other Agencies: the
Privacy Act does not give blanket access to the Department's records to any
government agency. Consular records may only be released (without the consent
of the person to whom the records pertain) pursuant to one of the statutory
exceptions in the Privacy Act. The two most frequently used exceptions for
disclosures of consular records to other government agencies are for a routine
use", see 7
FAM 064, or under the "law enforcement" exception see 7 FAM 065.
7 FAM 062 PRIVACY ACT WAIVERS (PAW)
(CT:CON-835; 08-27-2018)
a. The Importance of a Privacy Act Waiver: Unless an
exception applies (7
FAM 063 - 068), the Privacy Act requires a written request by, or . . .
the prior written consent of, the individual to whom the record pertains,
before any such records can be released (5 U.S.C. 552a(b)).
b. Form DS-5505, Authorization for Release of
Information Under the Privacy Act, known colloquially as the Privacy Act
Waiver, is the document to be used when seeking to obtain permission to release
information on behalf of our citizens.
c. Obtaining a Privacy Act Waiver: You should not
pressure (or appear to pressure) a U.S. citizen/non-citizen national to sign a
Privacy Act Waiver (PAW). Explain the individuals Privacy Act rights. Also
note that it may be helpful to advise that a waiver can help facilitate the
Departments communication with family members and others potentially able to
help, and that it is possible to limit the scope of the PAW so that it covers
only certain people or categories of people. Then let the individual decide
whether or not to sign the PAW.
d. Oral Waivers Not Acceptable: A faxed written
waiver, which is followed by the signed original, can be accepted. An
"oral" waiver, however, may not. You may wish to use a consular
agent or Citizen Liaison Volunteer to
secure a written Privacy Act waiver in a situation where it is impossible for
you to obtain a timely waiver and the interests of the U.S. citizen would
clearly be advanced by the release of information to persons (such as family
members) who might not otherwise be authorized to receive it. Note that the
absence of a written waiver does not preclude you from making disclosures on
behalf of a U.S. citizen if the Department has an alternative basis for making
a disclosure, such as a published "routine use" -- see 7 FAM 064b.
e. Email: You may accept an e-mail message affirming
Privacy Act rights received only for the purposes of registration under the
Consular Smart Traveler Enrollment Program (STEP),
see 7 FAM 040.
f. Waiver Duration and Applicability: The Privacy Act
is silent as to the temporal duration and scope of a Privacy Act waiver;
however, as a general rule, the Department considers that a waiver granted in
connection with a specific incident - e.g., arrest or illness is limited to
the duration of the incident. Thus, for example, an individual who waives
his/her Privacy Act rights in the context of an illness is not deemed to have
waived his/her rights with respect to a subsequent and unrelated illness.
7 FAM 063 Intra-Departmental Release of
Information EXCEPTION
(CT:CON-107; 06-13-2005)
The Privacy Act permits the release of information within
a department or agency responsible for that record on a need-to-know basis
without a Privacy Act Waiver (PAW), see 5 U.S.C. 552a(b)(1). You may therefore
disclose information about an individual to another Department of State employee
who needs to know it to carry out his/her assigned duties. Employees of other
agencies at post are not considered U.S. Department of State employees for
purposes of this exception; however, the Act provides other bases for sharing
information with other agencies pursuant to written requests. See 7 FAM 064
Routine Use Exception and 7 FAM 065 Law
Enforcement Exception.
7 FAM 064 ROUTINE USE Exception
(CT:CON-835; 08-27-2018)
a. Routine Uses: The Privacy Act permits the Department
to release information without a PAW for a routine use, which must be (a)
published in the Federal Register, (b) compatible with the Department's
objectives in collecting the information, and (c) consistent with the
reasonable expectations of the individual who provided the information to the
Department, see 5 U.S.C. 552a(b)(3). These releases are permissible, not
mandatory.
b. Department of State Issuances of Routine Uses: In
accordance with the Privacy Act, in 1995, the Department published issuances
listing permissible routine uses for each of its systems of records, including
CA/OCS and CA/PPT records. See State-05 (Overseas Citizen Services Records)
and State-26 (Passport Records), available at Privacy Act Issuances at the
U.S. Department of State Internet FOIA page; see Prefatory Statement of Routine
Uses, which applies to all Department of State systems of records. For
example, the Overseas Citizen Services (OCS) Privacy Act issuance (State-05)
permits disclosures to, among many other
recipients:
(1) Family members when the subject of the record is
unable or unavailable to sign a waiver and is involved in an emergency
situation, and the release is for the benefit of the subject;
(2) Private Citizen
Liaison Volunteers or consular liaisons designated by U.S. embassies
and U.S. consulates and further defined by 7 FAM 070 American Liaison Networks, to serve as channels
of communication with other individuals in the local community, to prepare for
and assist with evacuations, disasters, and other emergency situations;
(3) The Department of Health and Human Services, and
its contractors/ designers (including international service providers), in
connection with repatriation of individuals abroad;
(4) Although a few of the more significant routine
uses are described in this section of the FAM, the Privacy Act issuances
should be reviewed for a complete list of permissible routine uses. Questions
about whether a given routine use is applicable in a given situation should be
directed to CA/OCS/L, which in turn will consult with the Office of the Legal
Adviser as appropriate.
c. Routine Use Releases to Government Agencies Related
to Employment: It is not unusual to receive requests for disclosure to a
federal agency, in connection with the hiring or retention of an employee, the
issuance of a security clearance, the reporting of an investigation of an
employee, the letting of a contract, or the issuance of a license, grant, or
other benefit by the requesting agency, to the extent that the information is
relevant and necessary to the requesting agencys decision on the matter.
d. Routine Use Releases to Government Law Enforcement
Agencies:
(1) There are several circumstances in which
information from any of the Departments systems of records may be released to
law enforcement agencies:
Information regarding a violation or potential violation of law,
whether civil, criminal, or regulatory in nature, may be referred to the
appropriate agency, whether federal, state, local or foreign, responsible for
the alleged violation
Information may be disclosed to a Federal, State, local or
foreign agency in response to such an agency's written request where there is
reason to believe that an individual has violated the law, but only to the
extent necessary to enable such agency to discharge its responsibilities with
respect to the alleged violation
Information may be disclosed to a federal agency (but not a
state, local, or foreign agency) for the integration and use of such
information to protect against terrorism, if that record is about one or more
individuals known, or suspected, to be or to have been involved in activities
constituting, in preparation for, in aid of, or related to terrorism
(2) This does not mean that other government agencies
have unfettered access to consular files. Under these routine uses:
You may, for example, refer a letter threatening harm to a
federal official to the FBI on your own initiative (i.e., without a written
request). You may refer a letter threatening physical harm or worse to former
spouses of private U.S. citizens.
You may furnish information to a Drug Enforcement Agency (DEA)
official inquiring by means of a written request as to whether a particular
U.S. citizen has been arrested on narcotics charges. You may also release a
passport record in response to a written request from a DEA agent investigating
an incarcerated U.S. citizen on a drug violation. However, as noted below,
authorization to disclose a passport record must be provided by
CA/PPT/S/TO/RS. See Passport Information for Criminal Law Enforcement Officers
on the CA Internet home page.
You may not, however, furnish DEA with the identities of all U.S.
citizens registered or arrested in the consular district or the names of all
U.S. citizens whose passports have been reported to be lost or stolen.
You may not permit DEA to pursue the registration files at post
to ascertain if particular U.S. citizens of "interest" might emerge
from such a search.
You may routinely give the Internal Revenue Service (IRS)
information concerning the current address of a taxpayer who is the subject of
either a tax investigation or action to collect taxes owed.
However, you may not permit an IRS official randomly to search
consular files in the absence of an ongoing investigation pertaining to a
specific individual. Citing incompatibility, the Department has declined to
allow IRS officers to search randomly consular records to determine tax
compliance by overseas U.S. citizens since consular records are used to assist
U.S. citizens abroad, and the latter would be less inclined to register at
overseas consular sections were they to know that IRS routinely had access to
their consular records without any other basis to suspect a violation of the
tax code.
You may verify U.S. citizenship/nationality or a finding of loss
of U.S. nationality to a host government immigration or social security
authority in response to a written request.
You may not release copies of passport and citizenship records
from Passport Information Electronic Records System (PIERS) or other sources
without specific authorization from the Department (CA/PPT/S/TO/RS) CA/OCS/L
will coordinate this authorization with CA/PPT/PAS and CA/PPT/S/TO/RS. See
Passport Information for Criminal Law Enforcement Officers on the CA Internet home
page.
e. You should share information with the regional
security officer (RSO) and U.S. law enforcement agencies about child
exploitation, sexual predators and pedophiles that come to your attention in
the course of American Citizens Services work, including cases involving U.S. citizen alleged perpetrators. This authority under the "routine use"
condition of disclosure is of particular importance with respect to the
enforcement of criminal statutes of the United States that are aimed at
preventing the international exploitation of children. The U.S. Government
maintains zero tolerance of those individuals intent on exploiting children
either in the United States or abroad. Specifically, "the Violent Crime
Control And Law Enforcement Act of 1994" makes it a violation of U.S.
law for a U.S. citizen to travel abroad in order to have sex with a minor (a
person under the age of 18). This has been codified at 18 U.S.C. 2423(b). The
Protect Act of 2003, codified at 18 U.S.C. 2423(c), further makes it a crime
for a U.S. citizen or legal permanent resident alien to engage in illicit
sexual conduct with a person under the age of 18 in a foreign country,
regardless of whether there was intent. See 7 FAM 1736.3
Child Exploitation, for specific guidance.
f. Release of Information to Foreign Governments to
Adjudicate Entitlement to Rights and Benefits: The Department may release
documents from its systems of records to a foreign government agency upon
request to allow the foreign agency "to adjudicate and determine an
individual's entitlement to rights and benefits, or obligations owed to the
foreign agency, such as information necessary to establish identity or
nationality." Additionally, the Department may release information from
passport records to foreign governments on request in order to permit such
governments to fulfill passport control and immigration duties.
Under these routine uses:
You may release information (verify U.S. citizenship), including
passport number, from post's passport files, to a foreign immigration agency
upon receipt of a written request from the foreign agency head, or designated
agent, setting forth the specific record sought and the reason for seeking it
(e.g. issuance of a residence permit). You may not release a copy of a passport
or Report of Birth application from PIERS or other records. Authorization and
release of passport records may only be done by Passport Services
(CA/PPT/S/TO/RS). See Passport Information for Criminal Law Enforcement
Officers on the CA Internet home page.
If a host government asks post whether an individual running for
an elective political office or being considered for an appointed political
position in the host country is a U.S. citizen, you may provide a substantive
response to that written query.
In the extremely rare situation where confirmation of citizenship
might either prejudice the physical well being of the U.S. citizen or impact
adversely on our foreign policy interests, however, you should seek guidance
from the Department (CA/OCS).
7 FAM 065 Law Enforcement EXCEPTION
(CT:CON-107; 06-13-2005)
As explained in 7 FAM 064,
certain disclosures of information to law enforcement agencies qualify as
routine use exceptions to the Privacy Act. However, if a particular
disclosure does not qualify as a "routine use," the information may
still be released to a United States (federal, state or local) agency for
criminal or civil law enforcement activity without a PAW if:
(1) The enforcement activity in question is authorized
by law; and
(2) The head of the law enforcement agency has made a
written request specifying the particular information requested and the law
enforcement activity for which the information is sought, see 5 U.S.C.
552a(b)(7). Information cannot be disclosed to foreign law enforcement
agencies under this exception.
7 FAM 066 Health or safety exception
(CT:CON-407; 06-29-2012)
a. The Privacy Act's "health or safety"
exception allows disclosure of information without a PAW to a person pursuant
to a showing of compelling circumstances affecting the health or safety of an
individual if upon such disclosure notification is transmitted to the last
known address of such individual (5 U.S.C. 552a(b)(8)).
b. Only Emergencies Dont Use Health and Safety as a
Catchall: You should not use this exception as a catchall to release
information when it seems the "expedient" or the "right"
thing to do. In most instances, an individual's privacy must be safeguarded.
c. Circumstances Affecting Health or Safety: This
exception requires a "showing of compelling circumstances affecting the
health or safety of an individual. This section of the Act may be invoked to
save the life of the U.S. citizen/national, notwithstanding his/her written
affirmation of his/her right to privacy. You are also permitted to disclose
Privacy Act-protected information about an individual in order to remove that
person from harm's way. In determining whether the "health or
safety" exception is applicable in any given case, you should consider
what reasonable course of action would safeguard the welfare of an individual
whose physical or mental well-being is at stake in light of all the relevant
circumstances - i.e., age of individual, nature of condition, availability of
medical facilities, degree to which individual and/or local health facilities
can communicate with next-of-kin or friends stateside, etc. The officer should
document contemporaneously in writing the basis for acting pursuant to 5 U.S.C.
552a(b)(8).
d. Persons To Whom Information May Be Released: Information
may be released to any person who can reasonably be expected to assist the
individual whose health or safety is at risk, e.g., relative, friend, attorney,
clergyman, member of Congress, etc.
e. Notification: When information is disclosed
pursuant to the "health or safety" exception, the individual who is
the subject of the released information must be notified of the disclosure in
writing. Therefore, whenever you make a health or safety disclosure, you
should advise CA/OCS/L and provide any information about the individual's last
known address so that CA/OCS/L may attempt to effect the requisite
notification.
f. Health or Safety of a Third Party: The
individual about whom records are disclosed need not be the individual whose
health or safety is at peril. Thus, for example, a Privacy Act-protected
record about an individual can be released to a physician treating a third
person if it can be shown that the latter's illness is in some way linked to
the individual who is the subject of the Privacy Act-protected record.
g. Incompetency Determination: In a true health or
safety emergency, the health or safety exception can be invoked regardless of
whether a person has been declared incompetent, or is experiencing mental
problems, etc. A judicial determination of incompetency is not required to
release information in a manner consistent with 5 U.S.C. 552a(b)(8). The
relevant standard is that the mental problems preclude the person from making
rational decisions about his/her self-interest. It is preferable, but not
required, to have a statement in writing from a health practitioner. If it is
not in writing, you should place a memo in the file documenting conversations
with the health practitioner or other local authorities. In emergency situations,
you may place a memorandum in the file concerning a U.S. citizens appreciation
of his/her privacy rights, see 7 FAM 340.
7 FAM 067 CONGRESSional exceptions
(CT:CON-407; 06-29-2012)
a. The "congressional committee exception permits
the disclosure of information in a covered record without a PAW to a
congressional committee or subcommittee to the extent that the matter falls
within the committee or subcommittee's jurisdiction, see 5 U.S.C. 552a(b)(9).
Such requests must come from a committee or subcommittee chair. Refer such
requests to the Department (CA/OCS/L) for appropriate action.
b. You can also release information without a PAW as a
routine use in response to an inquiry from a congressional office made at the
request of that individual. See the Members of Congress in the Departments
Prefatory Statement of Routine Uses. However, this exception does not permit
the disclosure of protected information to individual members of Congress
unless the individual to whom the record pertains has requested congressional
assistance.
7 FAM 068 COURTS exceptions
(CT:CON-407; 06-29-2012)
a. Protected information may be disclosed without a PAW
pursuant to certain court orders, see 5 U.S.C. 552a(b)(12).
b. In addition, information may be made available to
any court of competent jurisdiction, whether federal, state, local or foreign,
when necessary for the litigation and adjudication of a case involving an
individual who is the subject of a Department record. See the Prefatory
Statement of Routine Uses. Note that this routine use does not authorize
public filing of the information, so it is Department practice to seek a
protective order and/or a court order when releasing Privacy Act protected
information in court.
c. You should refer all requests for release of
information to a court, or for use in a court, whether in the United States or abroad, to CA/OCS/L. See, e.g., 7 FAM 980
Subpoena of Consular Officers and/or Records and 2 FAM 510.
NOTE:
22 CFR 172 and 2 FAM 510
govern release of information for use in U.S. courts. If you are asked to
provide information or documents from overseas citizens services or passport
files for use in a U.S. court (e.g., you are asked to sign an affidavit or to
provide copies of consular files), contact CA/OCS/L for an advisory opinion.
7
FAM 985 and 2
FAM 220 govern requests for use of consular information in foreign
courts. You cannot testify or release records from overseas citizens
services files for use in foreign courts or other proceedings without
permission from L/DL.
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7 FAM 069 ACCOUNTING REQUIREMENTS,
ACKNOWLEDGEMENT OF DISCLOSURES AND PENALTIES FOR UNAUTHORIZED RELEASE
(CT:CON-107; 06-13-2005)
It is important for you to understand your
responsibilities for record keeping regarding disclosures and the penalties for
unauthorized release of Privacy Act protected information.
7 FAM 069.1 Accounting Requirements
and Acknowledgement of Disclosures
(CT:CON-407; 06-29-2012)
a. The Privacy Act requires the Department to keep an
accurate accounting of virtually all disclosures made pursuant to a Privacy Act
exception (i.e., all disclosures made without a Privacy Act waiver from the
individual to whom the records pertain), see 5 U.S.C. 552a(c). Only
intra-departmental disclosures (7 FAM 063) and
disclosures made in response to a FOIA request are exempt from the accounting
requirement.
b. You should create a written accounting of all
covered disclosures. The accounting record must include, among other things,
the date, nature, and purpose of the disclosure, as well as the name and
address of the individual or agency to which the disclosure has been made, see
U.S.C. 552a(c)(1). This accounting record must be retained with the disclosed
record(s) for five years or the life of the records(s) whichever is longer.
This may be done in the American Citizens Services (ACS) system, in post
records or post may forward a paper record of the release to the Office of
Legal Affairs for Overseas Citizens Services (CA/OCS/L) for record keeping for
the required 5-year period.
c. Accounting records must generally be made available
to the individual who is the subject of the record at the request of that
individual.
7 FAM 069.2 Penalties For
Unauthorized Release
(CT:CON-107; 06-13-2005)
a. Civil Penalties: Persons covered by the Privacy Act
can sue the Department for alleged violations of the Act. (Most frequently, an
individual will sue the Department to compel disclosure of information from
records pertaining to that individual.) Monetary damages are available for
certain intentional or willful violations of the Act. 5 U.S.C. 552a(g).
b. Criminal Penalties: An individual who willfully
discloses information knowing that the disclosure contravenes the Privacy Act
and/or attendant implementing regulations is guilty of a misdemeanor and is
subject to a fine of up to $5,000. Similar penalties apply for willfully
collecting and maintaining a covered system of records without public notice,
and for requesting and obtaining records from an agency under false
pretenses, (5 U.S.C. 552a(i)). However, emphasis must be placed on the words
"willfully, "knowing, and false pretenses. The law's criminal
sanction arises out of the obvious need to deter egregious invasions of an
individual's personal privacy where an official knowingly and willfully
violates the Act (e.g., the selling of registration files to local travel
agents). An honest mistake in implementing the Act generally would not subject
an individual to prosecution.
7 FAM EXHIBIT 060.1
REFERENCE AND RESOURCES EXHIBIT
(CT:CON-107; 06-13-2005)
A Citizens Guide to Using the Freedom of Information Act
and the Privacy Act to Obtain Government Records
National Archives Privacy Act Issuances
U.S. Department of Justice Freedom of
Information Act and Privacy Act Page
Department of Justice FOIA Reference Guide
Department of Justice Privacy Act Overview
U.S. State Department Privacy and Freedom of
Information Act Internet Home Page
Department of States Prefatory Statement of Routine Uses
State-05 Overseas Citizens Services Records
State-26 Passport Records
OMB General Privacy Act Guidance
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7 FAM EXHIBIT 060.2
PRIVACY ACT EXERCISES
(CT:CON-427; 12-10-2012)
Scenario 1. A U.S. citizen is a victim of a crime in
your consular district but does not report the crime to the police and asks
that you do not do so either.
A. Consistent with the Privacy Act, can you report the
crime? See 7
FAM 064(d).
B. If so, should you report the crime?
C. The victims attorney contacts you for information.
Can you discuss the case with the attorney without obtaining a Privacy Act
release from the victim?
ANSWER:
A. Can you report the crime? The Departments
Prefatory Statement of Routine Uses provides that this kind of information
may be referred to the local, state, federal or foreign law enforcement
agency charged with investigating such crimes.
B. Should you report the crime? This is largely a
judgment call, which probably should involve consultations with supervisory
personnel. It would depend, for example, on whether the crime was serious or
violent in nature, whether it was likely to be repeated or perpetrated on
others, and whether it was part of a pattern that ought to be brought to the
attention of authorities.
C. Can you discuss the case with the attorney without
obtaining a Privacy Act release from the victim? State-05 provides that a
routine use includes release of information to Attorneys when the individual
to whom the information pertains is the client of the attorney making the
request, when the attorney is acting on behalf of some other individual to
whom access is authorized under these rules. It has been our practice to
accept as sufficient an attorneys statement on letterhead that he or she
represents the person or that he or she is the persons attorney of
record. We do not require a special form, or separate writing signed by the
client. But see 7
FAM 980 and 22 CFR 172 regarding restrictions on release of consular
records and provision of statements or testimony.
ANALYSIS:
The first option in such a case, however, would almost
certainly be to urge the person who was victimized by the crime to report it
directly to the appropriate authorities explaining why it would be important
to do so. Only after the individual declined to do so, and after discussions
with supervisory personnel, would the consular officer act independently to
advise the authorities. Even then, however, the person involved should be
informed of the intention to advise authorities. Consult CA/OCS/L at Ask-OCS-L@state.gov or via cable, email, phone or fax.
REFERENCE:
7 FAM 1900 Crime Victim Assistance; 7 FAM 980
Subpoena Of Consular Officers And/Or Consular Records.
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Scenario 2. You are contacted by host country
immigration authorities who ask that you confirm that a particular person
(not an arrestee) who asserts he is a U.S. citizen is in fact a U.S. citizen.
Can you, consistent with the Privacy Act, reply?
If so, should you?
ANSWER:
A. Can you reply? You may confirm the U.S. citizenship
of the individual provided the request is made in connection with a
determination of a right or benefit of the individual, e.g., whether the
individual is admissible or eligible to stay in the host country. You can
also release the information to permit such governments to fulfill passport
control and immigration duties.
B. Should you reply? It should be remembered that all
releases of information under the Privacy Act are permissive, not mandatory.
If there was reason to be concerned about the motive or purposes of the
foreign government, e.g., to locate and detain political dissenters, the
information need not be provided or, at the very least, inquiry can and
should be made as to the reason for which the information is sought.
REFERENCE:
7 FAM 1300.
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Scenario 3. A U.S. citizen dies in your consular
district and his remains are shipped back to the United States. While the
remains are in transit to the United States, you get a phone call from the
funeral director in the hometown saying he misplaced the contact information
relating to the next-of-kin and asks that you provide it.
Can you?
If so, should you? Yes.
ANSWER:
A. Can you provide information? Yes, you may provide
the information. Information retrieved from the decedents records is not
subject to Privacy Act protection. It may not be protected if there is not a
file in the name (or under some other identifier) of the next of kin, but
even if it is, there is a routine use for Overseas Citizens Records for
disclosures to funeral homes in connection with the death abroad of citizens
of the United States. (State-05) You should provide the information unless
you have reason to believe that the caller has not already been hired by the
next-of-kin.
B. Should you provide the information? Yes, of course.
REFERENCE:
7 FAM 200.
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Scenario 4. Waiting at your post when you arrive one
morning is a 15-year old U.S. citizen (minor) who wants your help. He
confides that he has run away from home. He wants to go back to the United
States (and has sufficient funds) but wants your help in arranging travel.
He wants to slip back into the United States without telling his parents
though he promises he will contact them when he gets back.
Should you comply with the minors request?
What if he says, Dont tell my parents that Ive been
traveling with my girlfriend. Can/should you comply?
ANSWER:
A. Can you comply with the minors request? Cases
involving minors can present some difficulties, in part, because the law
(primarily court decisions) continues to evolve in this area. In general,
however, the younger a minor, the more information can and should be
disclosed to a parent. In the example above, the parents may be very worried
about their child and, at the very least, they should be contacted
immediately to be assured that the minor has been located and is safe.
Moreover, they may well have filed a missing person report with local police
who may be diligently searching in all the wrong places. Again, in such a
case the first option would be to strongly encourage the minor to contact his
parents offering to facilitate the call, and perhaps, confirming yourself
that the information has been conveyed.
B. Should you comply? This aspect demonstrates some of
the complexities in this area of dealing with minors. The considerations
applicable to advising parents of the minor childs whereabouts and safety do
not necessarily apply to all the details, which in any event the consular
officer may not have independent confirmation of. Certainly, there is no
obligation to convey to 3rd parties, even parents, all known or suspected
facts. When in doubt, contact CA/OCS/ACS, CA/OCS/CI or CA/OCS/L (Ask-OCS-L@state.gov)
as appropriate.
REFERENCE: 7 FAM 061 e
Minors and Privacy; 7 FAM 1760
Runaways; 7
FAM 1780 Behavior Modification Facilities; 7 FAM 1720
Child Abuse and Neglect; 7 FAM 1730
Child Exploitation; 7 FAM 1740
Forced Marriage of Minors; 7 FAM 1770
Return of Children.
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Scenario 5. The host government is on the phone. They
have picked up a person bearing a U.S. passport and they suspect photo
substitution in the passport. They are asking you to provide information
about whether the passport number can be verified and whether it was reported
lost or stolen. You check PIERS and CLASP and those automated records
confirm the issuance of the passport and the fact that the person to whom it
was issued reported it stolen.
Should you
Confirm that the passport was issued and reported
stolen?
Request a written (faxed) request from the host
government and then confirm that the passport was issued and reported stolen?
Direct the inquiry to the Department (CA/PPT/S/TO/RS). (See
Passport Information for Criminal Law Enforcement Officers on the CA Internet
home page.)
ANSWER: You may confirm that the passport was issued
and reported stolen after you receive a written (faxed) request from the host
government citing the reason for the request. You should not release any
written record from PIERS or CLASP without authorization from CA/PPT/S/TO/RS.
You may not testify or provide written statements for use in foreign
proceedings without specific authorization from the Department (CA/OCS/L;
L/CA; L/DL).
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