Start Date: Wednesday, September 25, 2019
Last Modified: Saturday, May 2, 2020
End Date: Friday, December 31, 9999
UNCLASSIFIED (U)
8 FAM 1003.5
Unclaimed Passports and CRBAs
(CT:CITZ-1; 06-27-2018) (Office of Origin: CA/PPT/S/A)
8 FAM 1003.5-1 Unclaimed Passports
(CT:CITZ-1; 06-27-2018)
a. Passport agencies/center must follow the guidance in section III of the Internal Controls Guide for Employees (passport agencies/centers).
b. Posts must advise the applicant that the passport will be destroyed after 90 days unless the applicant returns to pick it up or provides written authorization for another individual to do so. After 90 days, the issuing post must cancel the passport and return it to the Consular Lost and Stolen Passport staff for destruction.
8 FAM 1003.5-2 Disposition of Unclaimed Parents' Copies of CRBAs
a. If the Consular Report of Birth Abroad (CRBA) has remained a post for 90 days and the applicant cannot be located, the ACS officer at post should annotate the ACS system to reflect that the issued CRBA was unclaimed.
b. The unclaimed issued CRBA must then be destroyed at post.
c. If the parents contact post after the issued CRBA has been destroyed, advise the parent(s) to contact Passport Services to apply for a replacement CRBA.
d. There is no refund for an unclaimed CRBA which has been destroyed.
e. Changes are being made to systems associated with CRBAs and accountable items which will provide a means for posts to both destroy these issued CRBAs and record for both accountable items and citizenship records purposes.