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5 FAH-2 H-740 MAINTENANCE RESPONSIBILITIES

Start Date: Wednesday, September 25, 2019

Last Modified: Saturday, May 2, 2020

End Date: Friday, December 31, 9999

UNCLASSIFIED (U)

5 FAH-2 H-740

MAINTENANCE RESPONSIBILITIES

(CT:TEL-60; 07-26-2017)
(Office of Origin: IRM/FO/ITI/LWS/RPB)

5 FAH-2 H-741 Radio Programs Branch (IRM/FO/ITI/LWS/RPB)

(CT:TEL-60; 07-26-2017)

The Radio Programs Branch (IRM/FO/ITL/LWS/RPB) is the Departments program manager for all voice radio systems (whether leased or U.S. government-owned) domestic and abroad, except for systems owned and operated by other agencies, or provided to, and operated by, host governments. Maintenance responsibilities are shared between RPB and Regional Information Management Centers (RIMCs).

5 FAH-2 H-742 INFORMATION PROGRAMS CENTER (IPC)

(CT:TEL-60; 07-26-2017)
(State only)

a. IPC is responsible for the operational readiness of all Emergency Action Committee (EAC), Emergency & Evacuation (E&E), and administrative (ADM) network radio equipment and for maintaining an inventory of spares. IPC will analyze any malfunctioning equipment and determine whether post has the technical expertise to make repairs. If the equipment cannot be repaired at post, consult the Regional Information Management Center (RIMC) to determine whether the faulty equipment should be sent back to the Department for repair, or to schedule an information management technical specialist/radio (IMTS/R) visit at the first opportunity. The regional security officer (RSO) is responsible for the operations aspect of the local guard force (LGF) radio program as stated in 5 FAM 542.4 paragraph 1.

b. IPC must coordinate the technical specifics with RIMC and the Radio Programs Branch (RPB) prior to performing an installation or relocation of radio equipment. The assistance of a qualified IMTS/R and a propagation study may be required for any major installation or relocation of radio equipment.

c. Procuring and installing any radio network must be coordinated with IPC to ensure equipment compatibility and Host Nation Approval (HNA) of frequencies. The IPC must coordinate with RIMC and RPB to ensure the project is approved and the current Department of State contracts are used for purchases. This will ensure appropriate network coverage and equipment compatibility/maintainability.

5 FAH-2 H-743 REGIONAL INFORMATION MANAGEMENT CENTER (RIMC)

(CT:TEL-60; 07-26-2017)
(State only)

a. The RIMC provides maintenance support for Department-owned network equipment, including antenna sites, repeaters, base stations, hand-held and mobile units.

b. The RIMC also offers technical expertise to posts, bureaus, and other agencies, as requested, to evaluate vendor or other proposals for lifecycle support of locally purchased or leased equipment.

c. RIMC technicians may recommend posts utilize repair and return procedures in 5 FAH-2 H-746 for inoperable equipment. IRM/FO/ITI/LWS/RPB will decide if the equipment can be repaired economically or if it should be replaced.

d. Additional information concerning RIMC responsibilities for radios can be found in 2 FAM 114.5

5 FAH-2 H-744 OTHER AGENCIES

(CT:TEL-60; 07-26-2017)
(Uniform all agencies)

Tenant agencies that own radio systems are responsible for maintaining their equipment, their inventory of operable spares, and coordinating repairs or changes to their network with post management. Tenant agencies should notify the IPC of pending visits by their radio technicians to post, and tenant agencies should notify the Chief of Mission (COM), information management officer (IMO), and RSO of any significant changes to their networks.

5 FAH-2 H-745 INTERAGENCY MAINTENANCE AGREEMENTS

(CT:TEL-60; 07-26-2017)
(Uniform all agencies)

An IMTS/R may maintain equipment owned by other agencies during regularly scheduled visits after Department maintenance issues have been resolved only if there is a current interagency maintenance agreement. Likewise, if another agencys radio technician is visiting a tenant agency, that technician may address repair issues for Department networks only if there is a current interagency maintenance agreement. Consult current interagency agreements between the Department and tenant agencies for specific guidance and delineation of responsibilities.

5 FAH-2 H-746 REPAIR AND RETURN PROCEDURES

(CT:TEL-60; 07-26-2017)
(Uniform all agencies)

For repair and return procedures refer to 5 FAH-2 H-840.

5 FAH-2 H-747 THROUGH H-749 UNASSIGNED

UNCLASSIFIED (U)

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